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You can do many of the things you call us about online or in the American app. It's easy and convenient – just find your trip using your 6-character confirmation code or log in to your AAdvantage® account.

Here are just a few of the things you can do online:

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Get quick answers to your travel questions 24 / 7 with American’s virtual assistant or chat with us live.

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Report onboard incidents

We are committed to providing a safe and respectful environment for all passengers and crew members.

American Airlines does not tolerate inappropriate behavior onboard. If you witness or experience inappropriate behavior, including sexual misconduct, please report it as soon as possible.

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Flying on a partner airline?

Find helpful information if your trip includes 1 or more flights with our partner airlines.

British Airways » Finnair » Iberia » Japan Airlines » Qantas » Qatar Airways »